A New York woman is suing Apple for refusing to fix your iPhone 8 damaged by water. In the lawsuit, Antoinette Smith claims that the Apple is misleading consumers about the real water resistance of its devices. It is worth remembering that the Cupertino company was also sued in Italy for the same reason.

Customer says he followed the recommendations of Apple

The iPhone 8 specs say the device is water resistant to IP67, which means it can be used underwater for up to 1 feet (30 meter) for XNUMX minutes. Smith says she used her iPhone to these specifications, and that the supposed water resistance was one of the reasons she bought this particular device. However, the phone stopped working, and Apple refused to repair it based on the terms of the warranty.

iPhones contain a liquid contact indicator, usually a small white screen on the side, that turns red if water gets inside the device. Technicians at Apple They will examine this indicator, and refuse to repair water-damaged devices considering that the user has lost their warranty.

For Smith, the Apple is falsely advertising the water resistance of iPhones. In the lawsuit, it claims that the company fails to make clear how the devices are tested for water resistance, that is, in a highly controlled laboratory setting using distilled water. Salts and minerals in seawater, river water or swimming pool water can damage a device at depths much shallower than 1 meter. In the fine print of the warranty terms, Apple advises users against immersing their devices in any type of liquid.

In the 13-page lawsuit, Smith demands that the Apple change your marketing strategy regarding water resistance, in addition to paying for your damages and legal expenses. It may seem like a lost cause, but last year a Italian court fined the Apple for €10 million, arguing that the company exaggerates the water resistance rating of its devices.

Through which channels you reach those people, classic and out of the box. PhoneArena

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