Music streaming service Spotify is testing a new interface for its desktop app – and fans are not happy about it.

First, some users of the paid version found themselves “forced” to use the new look of the app (regardless of whether or not they participated in a beta testing program). In addition, the new interface eliminates some features that are much loved and well-used by the public.

To begin with, the new interface of the Spotify groups artists and albums in the same column, making it difficult to organize a playlist by either of these two parameters.

The search bar, which previously followed the universal standard (i.e., was present regardless of your browsing experience) must now be activated with a keyboard command. In addition, the search has also changed: instead of organizing the songs of a given artist chronologically, Spotify now positions them randomly, which is a problem for those who know which song to search for, but do not remember which album it belongs to, for example, or if it is part of a remix.

There’s also the problem that Spotify has removed some very useful shortcuts in the new interface: previously, pressing the “Backspace” or “Delete” key would remove a song from the playlist. Now, you have to do this with your mouse. In addition, the warnings about adding duplicate songs to the list are also gone, so it’s easy to repeat a song that’s already in your playlist for no reason.

Spotify's official forum has already released an update that fixes many of these issues, but users still feel that the experience is "broken." Furthermore, many of them are very upset that the platform put them through this experiment without giving them any choice – considering that they are paying users.

Spotify said that is checking the feedback of your community and will promote corrections accordingly.