Some of the users of the iPhone 12 are reporting problems using access networks 5G . One of the main attractions of the new smartphones from Apple, the resource appears to be experiencing some instability, with several signal drops.

A buyer of the device reported the problem on one of the forums. Apple and since then, several people have reported experiencing the same issue. Complaints are that the network signal drops completely while they are driving, even in areas where there is plenty of coverage.

Problems with 5G

Varizon, one of the most popular carriers in the United States that offers 5G, confirmed the error on some devices and said it was in contact with the Apple to try to solve it as quickly as possible iPhone 12. Still, it was not clear what caused the outages or which company was responsible.

According to reports, the problem apparently occurs when the iPhone needs to change signal antennas, in this case, when it leaves the coverage of one tower and goes to another, which is why the signal usually drops while driving. Despite this, other cell phones with 5G did not present the problem.

Despite the Apple not having officially commented on the error, internet users said they contacted the manufacturer, which said it was “working to resolve the problem” and after that, the crashes stopped happening, or occurred less frequently.

It is not yet clear which versions of the iPhone 12 are affected by the 5G connection issue or whether it is the responsibility of Apple. No reports of the bug were found in countries other than the United States. Complaints were posted on official forum of Apple.

Through which channels you reach those people, classic and out of the box. 9To5Mac.